On-site reviews are focused on covering the basics, such as manually pulling and reviewing physical documents. Documentation is often misfiled or lost, wasting valuable reviewer time while on-site. Aside from documentation review, little time is left to deliver the technical assistance and training that SFAs desire and need to ensure that the school’s nutritional environment is enhanced.
PrimeroEdge accomplishes a significant amount of the review which is conducted remotely at the convenience of a reviewer’s desk. The extra time spent on-site can now be targeted to drill down in specific areas to determine if potential findings exist. Also, more time on-site can be allocated to provide training and technical assistance, transferring knowledge from the State agency to SFA child nutrition staff – enhancing the district’s child nutrition program results.
Through remote review, PrimeroEdge provides the opportunity for time previously spent in transit “on the road” to be better spent accomplishing review activities, reviewing online documentation, and finalizing the Administrative Review Report. Also, specific areas can be further investigated and more detailed technical assistance provided when the reviewer can make more valuable use of their on-site time.
State agencies are required to conduct weighted nutrient analysis on one week’s menus. Since SFA menus are available to TDA from within PrimeroEdge, the process of conducting nutrient analysis becomes easier and quicker. The need for TDA to manually input the information is dramatically reduced with PrimeroEdge.
Currently, most SFAs complete their production records on paper. Paper production records are usually poorly organized and hard to read. PrimeroEdge electronic production records are well-organized and easily-accessible to TDA for review purposes.
With SMI functions being part of the new Administrative Review and the added burden of reviewing breakfast menus, reviewers need a way to reduce their workload. PrimeroEdge allows SFAs to scan or attach nutrition fact labels while creating their ingredients. This feature allows reviewers to verify the nutrient information on the ingredient and nutrition label side-by-side, eliminating the need for the reviewer to re-enter information already entered by the SFA.
Moreover, if the same ingredients and recipes are being shared by many SFAs, the reviewers can save even more time by marking ingredients as “Verified” and once recipes have been analyzed, mark them “Verified” as well. Therefore, “Verified” ingredients and recipes do not have to be reviewed again unless they have been modified. When SFAs use only “Verified” ingredients and recipes, the reviewer simply reviews menus, conducts weighted nutrient analysis and reviews production records.
On-site reviews may be hampered when a reviewer visits a SFA and learns that key staff are out sick or had a family emergency and are unavailable to provide required documents. Lack of audit readiness and inability to locate documentation can extend visits, further straining limited State Agency resources. Inflation continues to drive up costs for hotels, rental cars, meals, etc. – magnifying the problem even further.
By reviewing essential documents at the TDA office directly from PrimeroEdge, time and associated expense of extended on-site visits is minimized. Time spent on-site is now focused on assisting the SFA with program improvement rather than drowning in unprepared, unorganized data.
Currently, a typical analysis of a week’s lunch menu takes between one to one-and-a-half days, depending on the number of serving lines and items offered at the school. SFAs also experience considerable lag when gathering information needed for review such as labels, recipes, menus, etc. after the reviewer arrives on-site.
PrimeroEdge creates dramatic efficiencies by providing effectively-organized, electronic information to the reviewer. The review of a week’s lunch menu is easily conducted within a few minutes. Since labels, recipes, menus, etc. are all readily available electronically, the time to search and gather this information in physical form on-site is eliminated.