PrimeroEdge prides itself on responsive customer service. Calls from our Customers are answered daily from 6:00 AM – 6:00 PM CST by skilled PrimeroEdge Customer Care Specialists. Customer Care Specialists will do their best to resolve your case over the phone, and if needed, access your computer remotely, view system logs and make corrections.
PrimeroEdge Customer Care Specialists go through a comprehensive training program in order to have the knowledge needed to provide technical assistance on the PrimeroEdge product. Our Customer Care Specialists have a variety of backgrounds that include technology, nutrition and accounting.