PrimeroEdge’s experienced trainers understand that our customers have varying levels of technical knowledge. Years of experience with our wide range of users has molded our training approach, ensuring that all trainees learn PrimeroEdge so that they can take full advantage of the system.

We offer conventional classroom, online, and webinar-style training methods to allow for a solution that best fits each customer’s needs.

  • Adaptive training options

  • An online help guide, Amigo, which provides in-depth instructions one step at a time

  • Knowledgeable trainers who specialize in training initiatives

  • Recorded training webinars to help you study up at your convenience

  • Easy-to-schedule trainings broken down by module, to avoid any confusion

Districts currently in the implementation process should contact their Customer Success Mentor for access to schedule online training. Established districts with PrimeroEdge should contact our Solutions team for costing information before scheduling time with our training department.

Training Options

Amigo Training Tool

“Amigo”, our online help guide, provides step-by-step instructions to guide you through completing various tasks in PrimeroEdge. Amigo prompts you one step at a time, and waits while you complete each step before moving forward. This is useful when working with PrimeroEdge for the first time, working in a new area of PrimeroEdge, or when you don’t complete a task often enough to memorize it.

The guide uses smart search technology to quickly seek out words and phrases. Amigo even determines when you are in the process when you seek help, and starts you from that step instead of the beginning. And when you get to the “I can take it from here” stage, you can close the guide at any time. This guide minimizes training needs after project training has been completed, and reduces overall training costs.